VIP Support Service

Our experts take care of the entire migration and necessary configuration to give you the most efficient result
VIP Support Service

How it works

  • submit request

    1. Submit your request

    Submit a Ticket with your shopping carts credentials including admin access, FTP/SSH/Cpanel access (only for open-source carts) and your requirements for the migration.

  • start migration

    2. Perform the migration

    Our technicians receive the ticket and customize the migration tool according to your requirements. The migration process then will be performed and taken care of by the technicians.

  • custom tasks

    3. Complete the migration

    After the migration process finishes, our experts will check the data on your Target Store. All possible issues will be solved until you are satisfied with the result.

  • migration complete

    4. Transfer the domain

    When your Target Store is ready to go live, the technicians will help you change the URL settings and transfer the domain to it. Enjoy your new store!
    *We will continue to assist you with any problems after the Target Store goes live.

What Next-Cart supports

Service Scope
Premium Support
  • Test and improve Structured Data Markup on your website to make it more understandable for the search engines.
  • Handling errors/bugs in your eCommerce store's source code.
Store Installation
  • Install the Target Store on your web server.
  • Install necessary extensions for the migration on the Target Store.
  • Deploy web hosting and point the domain name.
Migration Customization
  • Migrate data from third-party modules on your Source Store.
  • Migrate data to third-party modules on your Target Store.
  • Customize the migration tool according to your requirements.
  • Update the data that has been migrated.
  • If your Source Store is not online, our technicians will customize the migration tool to migrate directly from the source database.
Demo Migration Assistant
  • Migrate up to 500 products, 500 customers, 500 orders and other data to your Target Store for testing purposes.
  • All possible issues will be resolved until you are satisfied with the result.
Full Migration Assistant
  • Our technicians perform the full migration and take care of it 24/7. After the migration is complete, we will check your Target Store carefully before handing it over to you.
  • If any problem is found, we will resolve it and perform the full migration again.
Recent Data Migration Assistant
  • After the full migration, you get new orders, customer accounts and other new data on your Source Store. Our technicians will perform recent data migrations to get your Target Store updated with new data.
Re-Migration Assistant
  • Our technicians are always ready 24/7 to make other full migrations whenever you want.
    Number of Custom Jobs
    Migration Tool (Entity Limit)
  • 12-month of use and technical support

Next-Cart is not only an automated migration tool but also a service that allows you to transfer products, customers, orders, blog posts and other corresponding data from your current store to another eCommerce platform without effort. Our team members will be there to support you 24/7 during the migration and fix any possible errors until you are pleased with the final result. Also we provides a lot of free additional options for e-merchants with different needs.

For more detail, please read this instruction: https://next-cart.com/faq/how-to-start-working-with-next-cart-service/

A complete migration process at Next-Cart consists of 3 stages:

  1. Initially, we use the migration tool to transfer all data from the Source Store to the Target Store.
  2. Subsequently, you can inspect the results on the Target Store. If any issues arise, our technicians will address them and help you perform the migration again.
  3. Finally, when the Target Store is ready to go live, we use the migration tool to transfer new data (products, customers, orders, blog posts, etc.) that hasn't been previously migrated to the Target Store.

For more detail, please refer to this article: https://next-cart.com/faq/what-are-the-stages-of-a-complete-migration-process-at-next-cart/

Firstly, you need to identify the amount of data for the migration. Particularly, you should be aware of what kind of data you want to migrate and how many of them. Therefore, we coined the term "Entity Limit" calculated based on the highest entity number among the count of products, orders, customers and blog posts.

All migration tools share the same price regarding the Entity Limit option. E.g. you want to migrate 900 products, 900 customers, 1000 orders and other related data, your highest entity number would be 1000, giving you an option of 1000 Entity Limit to select from and the price would be 69 USD.

For more detail, please read this instruction: https://next-cart.com/faq/how-to-calculate-the-entity-limit-of-my-store/

At Next-Cart, we only count the number of products, customers, orders, and blog posts you want to migrate. For example, if you only want to move active products and orders since 2017, you will calculate the Entity Limit based on the number of those products and orders.

Any custom requests to filter entities for migration will be considered as one custom job, regardless of the criteria used.

However, please note that custom requests to limit entities must be made before the migration process begins. Once the migration has started, the IDs of the entities will be counted towards the Entity Limit and cannot be changed.

Products, orders, customers, and other related data will be linked on the new website if they are all migrated using our migration tool. Common links include:

  • Products and categories
  • Products and reviews
  • Customers and orders
  • Customers and reviews
  • Orders and products

The Entity Limit only applies to products, customers, orders, and blog posts. Other supported data such as categories, taxes, reviews, etc., will be fully migrated during the migration process. For more details on all supported data types, please refer to the Supported Entities section on the migration tool page.

If you want to migrate data from third-party modules and extensions, our VIP Support Service (Migration Customization) will help you do that.

Main images, gallery images and images in description of products, categories, posts and pages will be downloaded and saved to your new website.

You have purchased the migration tool, but you want to migrate more data. You can upgrade the migration tool's Entity Limit to a higher plan.

In order to do that, you just need to pay an amount equal to the price difference between your current plan and the next plan. For example: your current Entity Limit is 500 at $49, you are going to upgrade to 1,000 Entity Limit at $69. So the amount you need to pay is: 69 – 49 = 20 USD.

Please follow the steps below to perform the upgrade:

  1. Go to your Account Dashboard > Migrations.
  2. Locate the migration tool you want to upgrade. Click Upgrade.
  3. Select the new Entity Limit, then proceed to checkout.

Within 1 year from the date of purchase, you can use the migration tool to perform migrations or new data migrations between your two stores as many times as you wish. Additionally, our technicians will support you throughout this period until everything is completed.

Please note that each migration tool is restricted to migrating data from only 1 Source Store, and its Entity Limit applies to both previously migrated data and new data in subsequent migrations.

VIP Support Service is a service that our experts will take care of the entire migration and necessary configuration to give you the most efficient result. It's very useful if you are not tech-savvy or you don't get enough time to operate and check on the migration process.

Here are some outstanding features of the VIP Support Service:

  • Experts take care of the whole migration process
  • Customize the migration tool to your requirements
  • Install the Target Store and necessary extensions
  • Point the domain name to your Target Store
  • Premium Support*

You can purchase VIP features inside the "VIP Support Service" option in the purchase form above. If you've already purchased the migration tool, you can additionally buy the VIP service package at: VIP Support Service.

If you get any errors or need any help with the migration, please follow the steps below to get your problems solved:

  1. Pause/stop the migration
  2. Log in and submit a ticket from your Account Dashboard
  3. One of our technicians will be assigned to your ticket. He will support you throughout the migration project until you are satisfied with the results.

What our customers say about us

4.9

overall star rating
Based on 421 verified reviews on
Showing our latest reviews on Trustpilot
star rating
by Ross Maxwell
2024-05-21T15:22:22.000Z
Brilliant
Brilliant, required a few customisations but they were done quickly and at no additional cost
Read more
star rating
by Hugo Baronti
2024-05-16T14:31:18.000Z
Five star support!!!
When you think of "ideal support" you really find it in this service (next-cart.com). It is really worth hiring them, as they operate with professionalism, dedication, kindness and a lot of respect. Greetings Jason, excellent technical support.
Read more
star rating
by Cole Julo
2024-05-09T02:10:02.000Z
Next-Cart is great
Next-Cart is great, made an easy transition for us from Volusion to Shopify. We’ll continue to work with them in the future.
Read more
star rating
by Arie Bakker
2024-05-07T21:41:43.000Z
This company is insane!
This company is insane. Customer support is really good and always available. No question is too much. I would recommend for a seamles migration
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star rating
by Jason Meddaugh
2024-04-24T20:06:27.000Z
This was a thorough service
This was a thorough service, and I was impressed with both the process and the level of customer support. Definitely would recommend.
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star rating
by S. G.
2024-04-07T19:52:05.000Z
Xcart to shopify migration
Migrated 2500+ products from Xcart to Shopify and it worked beautifully. Not a single hiccup. Thanks Next-cart
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star rating
by werner glanzer
2024-04-03T11:50:00.000Z
110% perfect
110% perfect
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star rating
by Hakar
2024-04-01T15:16:06.000Z
A job well done
A job well done and great, fast communication and support.
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star rating
by Domburg Train Support
2024-03-17T00:20:51.000Z
Good service, Quick support
Good service, Quick respons!!!
Read more
star rating
by Djulan Gemesi
2024-03-13T15:54:23.000Z
great support
great support
Read more

Why migrate with Next-Cart

Next-Cart is capable of conducting all kind of services offered by other shopping cart migration providers and beyond. It is our devotion, safety, flexibility, and reasonable pricing that are what you can find in us. If you need more information, contact our 24/7 support team to get help (we also work on holidays). It is our pleasure to serve you.

no downtime

No Downtime

The migration does not affect the speed and the performance of your sites. They will function as normal during the migration.

no tech skills required

No Tech Skill Required

It takes just a few clicks to get the migration done. No technical skills needed. No installation required.

professional support

Professional Support

You will get 1:1 tech support throughout migration, until you are happy with the results. We support via Helpdesk, Live Chat, Email 24/7/365 including holidays.

customizable migration

Customizable Migration

Customize the migration process according to your requirements. Migrate custom fields and extension data with ease.

SEO rankings preservation

SEO Rankings Preservation

The migration tool is designed to keep the old URLs and meta data on the new store to ensure your site doesn't drop any SEO ranking.

one year support

1-Year Migration Assurance

All migration services include 1-year of use and support. That ensures a seamless migration and compatibility with your website development.

cheap pricing

Cheap Pricing

We always try to be the cheapest. If you see any cheaper, please let us know, we are willing to offer the best price with the matching service.

money back guarantee

30-Day Money Back Guarantee

To guarantee the quality of the service and the trust from customers, we offer a 30-day money back guarantee on all migration tools.

data security

Highest Data Security

The migration takes place securely on Cloud Servers located in the US, the UK and Singapore. No information is stored except your site URLs.

Want an all-in-one migration service?

No more worries about the hassle of the migration process or your time bank. With the VIP Support Service, sit back and let our experts execute the migration, review the data, install the necessary modules, and give you the most efficient results.