VIP Support Service

Bought our Migration Product but you don’t get enough time to operate and check on the migration process? Or you may want an experienced technician to do the work for you from A to Z? No problem! With the VIP Support Service, just relax and let our technician take care of the migration and necessary configuration to give you the most efficient result. Besides, our technical team will help you set up Target Store on your web server, change URL and point domain name to the Target Store after the migration is completed, install necessary extensions on the new store, etc.

*Note: This service only provides the support package. It does not include the migration tool.

How it works

  • 1. Submit your stores credentials

    Submit a Ticket with your shopping carts credentials including Admin Access, FTP/SSH (only for open-source carts), other requirements. You could also send them to contact@next-cart.com.

  • 2. Perform the migration

    Our technicians receive your ticket and customize the migration tool based on the condition of your websites. The migration process then will be performed and taken care of by the technicians.

  • 3. Technical Consultant

    After the migration, our experts will help you resolve all data conflicts, find desirable theme/extensions for your new store, give you advice on how to improve your page speed performance.

  • 4. Change URL of Target Store

    When your Target Store is ready to go live, the technicians will point the domain name to the new store as well as change its URL. Congratulations! Enjoy your new store!

Why migrate with Next-Cart

Next-Cart is capable of conducting all kind of services offered by other shopping cart migration providers and beyond. It is our devotion, safety, flexibility, and reasonable pricing that are what you can find in us. If you need more information, contact our 24/7 support team to get help (we work on holiday too). It is our pleasure to serve you.

No Downtime

The migration does not affect the speed and the performance of your stores. Your customers can keep on activities on the websites as the features work normally during the process.

No Tech Skill Required

Next-Cart is an automated shopping cart migration tool hosted in Cloud Secure Servers that takes just a few clicks to get the migration done. No technical skills needed. No installation required.

Professional Support

Our experts are always ready to support you in all problems, until you are happy with the migration result. We support via Live Chat, Ticket, Email, WhatsApp 24/7/365 including holidays.

Web Development Support

To ensure the migrated data compatible and functional on the Target Store, our experts will support fixing potential errors during the web development process.

1-Year Migration Assurance

All of our migration services include 1-year Technical Support and Free Updates. That ensures the migration tool is always compatible with the newest version of your Target Store.

Cheap Pricing

We always try to be the cheapest migration service. If you think our price is not the cheapest, please contact us, we are willing to offer the best price with the matching service.

30-Day Money Back Guarantee

To guarantee the quality of the service and the trust from customers, we offer a 30-day money back guarantee on all migration tools.

Highest Data Security

The migration takes place securely on Cloud Servers located in the US, the UK and Singapore. We do not disclose your credentials nor save your migration data. Any infringement committed will take full responsibility under the law.

Payment Security

All the payment methods will be processed via SSL protocol, using modules powered by Paypal, Skrill and 2Checkout. We don't save any payment information of customers.

Your Benefits
Store Installation
  • Install Target Store on your web server.
  • Install necessary extensions for the migration on the new store.
  • Deploy web hosting and point the domain name.
Technical Consultant
  • Technicians are always ready 24/7 to answer all your questions about web development.
  • Give you advice on how to set up a successful store, how to improve SEO ranking.
  • Help you find desirable theme/extensions for your store.
Migration Configuration
  • Make all the necessary settings to prepare for the migration process such as uploading Kitconnect, generating store's API, exporting CSV.
  • If your Source Store is not online, the technician will customize the migration tool to migrate from its database to the Target Store.
  • Check all necessary configuration to make sure the migration process will run smoothly.
Demo Migration Assistant
  • Migrate up to 100 products, 100 customers, 100 orders, etc from your Source Store to your Target Store or our Demo Store.
  • Fix all possible issues until you satisfy with the Demo Migration result.
Full Migration Assistant
  • Our technicians perform the full migration and take care of it 24/7. After the migration is complete, we will check your Target Store carefully before handing it over to you.
  • If any problem is found, we will resolve it and perform the full migration again.
Recent Migration Assistant
  • After the full migration, you get new orders, customer accounts and other new data on your Source Store. Our technicians will perform the Recent Migration to get your Target store updated with the new data.
Re-Migration Assistant
  • Our technicians are always ready 24/7 to make other full migrations whenever you want.
Additional Options
No additional option

Next-Cart is a shopping cart migration service allows you to transfer products, customers, orders, blog posts and other corresponding data from your current store to another eCommerce platform without effort. It is a SaaS so no software installation is required. Also we provides a lot of free additional options for e-merchants with different needs.

For more detail, please read this instruction: https://next-cart.com/faq/how-to-start-working-with-next-cart-service/

Entity Limit is calculated based on the highest entity number among the count of products, orders, customers and blog posts. E.g. your Store has a count of 1000 products, 980 customers and 990 orders, your Entity Limit would be 1000, giving you an option of 1000 entities to select from.

You could find the information about the counts of the entities in your Source store’s admin panel (backend), at their listing pages.

There are a few points to keep in mind: https://next-cart.com/faq/how-to-calculate-the-entity-limit-of-my-store/

VIP Support Service is a service that our experts will support you like a boss, it's also very useful if you are not tech savvy. Outstanding features of VIP Support Service:

  • Experts take care of the whole migration process
  • Migration Customization
  • Target Store Installation
  • Change URL of Target Store
  • Technical Consultant

Kitconnect package is a PHP script used to establish connections between our migration tool and your open-source shopping carts. Following this instruction to upload it into your store:

  1. Download the Kitconnect package from the migration tool.
  2. Unzip the package and copy the entire Kitconnect folder into your store’s root folder.
  3. Access your_store_url/kitconnect/kitconnect.php, you will get Hi! I am Kitconnect message if it was uploaded successfully.

For more detail, check out this Video Guide

Most people get this error because of files and folders permissions. This problem can be solved easily by doing the following steps:

  • Set the permission of kitconnect folder to 0755
  • Set the permission of kitconnect.php file to 0644

If the issue is still not resolved, please submit a ticket or contact us via Live Chat for the fastest support.

If you get any errors during the migration, please following the instruction below to get your issue solved:

  1. Pause/stop the migration
  2. Log in and submit a ticket with a detailed description of your issue from your Account Dashboard
  3. Our technicians will receive tickets and respond as soon as possible

Our experienced technicians will help you solve all the problems until you are pleased with the final result.

Don't worry if the images are missing after the migration. This issue can be fixed easily by enabling allow_url_fopen in your PHP configuration following these steps:

  1. Create/Open php.ini file under the public folder of your domain.
  2. Add the following lines to enable above php functions.
    allow_url_fopen = On

If you don't know how to do the steps above or the issue still exists, please submit a ticket or use Live Chat to get help.

1 review for VIP Support Service

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  1. Rated 5 out of 5

    Max (verified owner)

    Excellent support and they reply fast at questions! Especially they are involved in problem solving.

    • Martin Nguyen (store manager)

      Thank you for your positive feedback and thank you for choosing our service. Have a great day!

Only logged in customers who have purchased this product may leave a review.

Next-Cart Shopping Cart Migration
5.0
Based on 24 reviews
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Victor Aspehall
Victor Aspehall
2020-03-19T08:06:09+0000
Amazing service with the best support I've ever experienced. Martin and his team keeps delivering whenever it is needed... with a great attitude. Would recommend anyone to hire their services. A++++read more
Grant Ambrose
Grant Ambrose
2020-03-18T11:49:57+0000
Amazing software and even better Support. Martin is a legend. Very helpful! I'd highly recommend using this if you're... swapping ecom softwares.read more
Steve West
Steve West
2020-03-18T03:21:25+0000
This tool saved me a lot of time importing my products from a Shopify account to my new Woocommerce store (Shameless... plug - www.southernaudio.net.au).Martin was extremely helpfull and available at all hours of the day.I did have a few teething problems but they were mainly from my end, not Next-Cart's.I would suggest proceeding with caution though as the transfer can be quite destructive if not used correctly. BACK UP FIRST!! I learnt the hard way.Thanks again Martin.read more
Daniel Amsèllem
Daniel Amsèllem
2020-02-26T09:33:53+0000
Awsome service! I highly recommend working with nextcart. They were able to speed up my website within 1 day. Very... professional and knowledgable about what they do.read more
Christoffer Grande
Christoffer Grande
2020-02-18T12:20:40+0000
Martin and his team did receive a incredible, large and dumb Excel file from me > and should be imported to our Shopify... Platform. With a lot of variatons, collections and products, Martin had a solution after few hours, and I am more than happy! What a enthusiast! Incredible. Thumbs up mate! ** I will be using you guys on all my incoming excel files!read more
Joyce Hasselbeck Fowler
Joyce Hasselbeck Fowler
2020-02-14T05:37:44+0000
Martin and his team at Next-Cart was and continues to be very helpful and patient in answering all my queries and... doubts. I was completely assured that this migration will work and it did. Although customization was not part of the contract but Martin helped me to customize pages the way it would look better. Martin continues to support me with my site and is always encouraging me to make it look good for my customers! Highly recommend this service! 5 stars *****read more
Mark Weber
Mark Weber
2020-02-02T17:20:54+0000
Martin and his team provided top-notch support during our migration from Woocommerce to Shopify. They were able to... re-run portions of the migration and do some minor dev work to recover 301 redirects for us post-migration. Their help was much appreciated and instrumental to our successful migration!read more
Josh Whitaker
Josh Whitaker
2020-01-21T06:39:38+0000
Highly recommend for Shopify to BigCommerce. Easy peasy.
Yong Kim Kong
Yong Kim Kong
2019-12-30T07:55:19+0000
Martin and his team at Next-Cart is very helpful and patient in answering all my queries and doubts. I was completely... assured that this migration will work and it did. Although customization was not part of the contract but Martin helped me to customize the cart page the way I want it. Highly recommend this service!read more
Wonhyoung Hong
Wonhyoung Hong
2019-12-29T16:07:01+0000
It was really amazing. The Developers, Customer Service, Speed,,, everything was just perfect. And also price was... really acceptable. They got a great knowledge about the system and provide custom service. I want to give 5 Stars and i want to recommend this service to every users who want to move data from Prestashop to Woocommerce.read more
Célestin Pignotel
Célestin Pignotel
2019-12-11T21:42:29+0000
Great service, incredibly kind staff / technical support. Would recommend 100% and come back again !
Don Cez
Don Cez
2019-11-23T01:35:33+0000
Great people to deal with. Awsome and helpful along with total excellence. Dealt with Martin. And was the ultimate in... handling all questions, concerns and excellent help!read more
Muhammad Mehdi
Muhammad Mehdi
2019-11-04T12:55:25+0000
Very efficient migration cart. Very supportive team and the communication is awesome. Highly recommend. Will use them... again. Once again thanksread more
Paul J White
Paul J White
2019-11-02T20:05:41+0000
Good product and fantastic support when my initial migration from Opencart to Woocommerce threw up a few errors. They... manually migrated for me at no extra cost. Recommended.read more
Dean Tan Juan Yuan
Dean Tan Juan Yuan
2019-09-20T08:28:34+0000
Migrating from Shopify to Woocommerce was a breeze thanks to Next-cart. Their support has been excellent, the person... that supposed me throughout was Harry and Martin. Martin knows a great deal of technical stuff and is a humorous guy, really helpful as well. So glad the migration is finally done. Very professional and helpful .Will highly recommend anyone to try their service.read more
Davide Posteri
Davide Posteri
2019-09-19T06:56:26+0000
Great plugin, has executed the transfer of orders and products without any problem. Thanks to the technical assistance... always available.read more
Tzvi Deutsch
Tzvi Deutsch
2019-09-12T09:41:48+0000
We paid for the automated migration service from Zencart to Woocommerce. At first, we were frustrated as the while the... products and categories came over, we were left with much manual work. After going back and forth with support, we determined that the reason for our issue was due to the fact that our website is multi-lingual. Support really came through and customized the migration to support both of our languages.What started out as a frustrating experience turned into a pleasant surprise with the great followup and support. In the future, I think we will opt for the fully managed service to save any headache and just let the Next cart team handle the migration start to finish.read more
Anne Hutchins
Anne Hutchins
2019-09-04T22:23:35+0000
I had to migrate an ancient osCommerce database to WooCommerce for a client. I decided to let Next-Cart's Migration... Assistant handle the migration (just in case there was a glitch) and the price was quite reasonable (their fee is cheaper than anything you'll find on Fiverr, btw). Harry handled the whole migration quickly and now the new WordPress site has all of the Users (customers), products, categories, and even the current orders. Thanks, guys!read more
David Allen
David Allen
2019-08-05T15:17:00+0000
Our client needed to move from Shopify to WooCommerce. Next-Cart did this with minimal effort, and when we needed... custom data, they were able to customize quickly. Super friendly and professional! Thank you!read more
Eddy Carroll
Eddy Carroll
2019-08-01T10:11:44+0000
The best migration service out there. I switched from os commerce to woocommerse with the help of Martin. He continues... to help me out with any problems i have faced since. 5 stars 👏👏🤝read more
Fabrizio Spanu
Fabrizio Spanu
2019-07-31T03:31:16+0000
Look no Further if you plan to migrate your store from platform A - to Platform B . This is a serious business that... must be handled by professional, and in our experience this is the best one you can get with a very honest price and a super LIVE support. No automatic bot reply, but a real developer that will help you complete the task from A to Z. 5 stars!💪💪💪💥read more
Virgil Calmau
Virgil Calmau
2019-07-30T16:45:08+0000
The company cares for a quick response to our needs to migrate to Opencart in Woocommerce. I highly recommend!
Barrie Bramley
Barrie Bramley
2019-07-05T05:47:18+0000
A seamless and helpful (at all times) experience. I was a little daunted at having to move from OpenCart to... WooCommerce. There are several options out there, and selecting one became quite a task. In the end I settled on Next-Cart because one of the more established players suggested they were new and I should be cautious. It was a sign for me that Next-Cart was on their radar and becoming a challenge (therefore offering a great service).Service was excellent, and more importantly communication was prompt and there was lots of it. I never had to chase them down.Everything worked as they said it would. I'd definitely use Next-Cart again.read more
Παναγιώτης Νικολοβιένης
Παναγιώτης Νικολοβιένης
2019-06-30T19:46:11+0000
With a large database of about 10 thousand products all made without any problems and with immediate information on the... progress of the process! continue the good job you do!read more
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Want an expert to perform the migration for you?

No more worries about the hassle of the migration process or your time bank. With the VIP Support Service, sit back and let our experts execute the migration, review the data, install the necessary modules, and give you the most efficient results.