VIP Support Service

Our experts take care of the entire migration and necessary configuration to give you the most efficient result

How it works

  • 1. Submit your request

    Submit a Ticket with your shopping carts credentials including admin access, FTP/SSH/Cpanel access (only for open-source carts) and other requirements for the migration.

  • 2. Perform the migration

    Our technicians receive the ticket and customize the migration tool according to your requirements. The migration process then will be performed and taken care of by the technicians.

  • 3. Technical Consultant

    After the migration is complete, our experts will check and solve all possible issues on the Target Store. They will also help you install necessary extensions and give you advice on how to optimize your page speed performance.

  • 4. Change URL of Target Store

    When your Target Store is ready to go live, the technicians will help you change the URL and point the domain name to it. Congratulations! Enjoy your new store!

What Next-Cart supports

Service Scope
Store Installation
  • Install Target Store on your web server.
  • Install necessary extensions for the migration on the new store.
  • Deploy web hosting and point the domain name.
Technical Consultant
  • Technicians are always ready 24/7 to answer all your questions about web development.
  • Give you advice on how to set up a successful store, how to improve SEO ranking.
  • Help you find desirable theme/extensions for your store.
Migration Customization
  • Migrate data from third-party modules in your Source Store to your Target Store.
  • Customize the migration tool as your requirements.
  • If your Source Store is not online, the technician will customize the migration tool to migrate from its database to the Target Store.
Demo Migration Assistant
  • Migrate up to 100 products, 100 customers, 100 orders, etc from your Source Store to your Target Store or our Demo Store.
  • Fix all possible issues until you satisfy with the Demo Migration result.
Full Migration Assistant
  • Our technicians perform the full migration and take care of it 24/7. After the migration is complete, we will check your Target Store carefully before handing it over to you.
  • If any problem is found, we will resolve it and perform the full migration again.
Recent Migration Assistant
  • After the full migration, you get new orders, customer accounts and other new data on your Source Store. Our technicians will perform the Recent Migration to get your Target store updated with the new data.
Re-Migration Assistant
  • Our technicians are always ready 24/7 to make other full migrations whenever you want.
  • 12-month of Technical Support and Updates

Next-Cart is not only an automated migration tool but also a service that allows you to transfer products, customers, orders, blog posts and other corresponding data from your current store to another eCommerce platform without effort. Our team members will be there to support you 24/7 during the migration and fix any possible errors until you are pleased with the final result. Also we provides a lot of free additional options for e-merchants with different needs.

For more detail, please read this instruction:

Firstly, you need to identify the amount of data for the migration. Particularly, you should be aware of what kind of data you want to migrate and how many of them. Therefore, we coined the term "Entity Limit" calculated based on the highest entity number among the count of products, orders, customers and blog posts.

All migration tools share the same price regarding the Entity Limit option. E.g. you want to migrate 900 products, 900 customers, 1000 orders and other related data, your highest entity number would be 1000, giving you an option of 1000 Entity Limit to select from and the price would be 69 USD.

For more detail, please read this instruction:

At Next-Cart, we only coin the number of products, customers, orders and posts you want to migrate. For example, if you just migrate active products and orders since 2017, you count the Entity Limit based on the number of those products and orders. We will customize the migration tool to move those items at no extra cost.

The Entity Limit only applies to products, customers, orders and blog posts. Other supported data such as categories, taxes, product reviews, etc will be moved entirely during the migration. For more details, please refer to the Supported Entities section on the migration tool page.

If you want to migrate data from third-party modules and extensions, our Migration Customization Service will help you do that.

You have purchased the migration tool, but you want to migrate more data. You can upgrade the migration tool's Entity Limit to a higher plan.

In order to do that, you just need to pay an amount equal to the price difference between your current plan and the next plan. For example: your current Entity Limit is 500 at $49, you are going to upgrade to 1,000 Entity Limit at $69. So the amount you need to pay is: 69 – 49 = 20 USD.

Please follow the steps below to perform the upgrade:

  1. Go to your Account Dashboard > Migrations.
  2. Locate the migration tool you want to upgrade. Click Upgrade.
  3. Select the new Entity Limit, then proceed to checkout.

Within one year from the purchase, you can perform the migration as many times as you want. More than that, our technical team will support if any problems occur during the process.

During each migration process, if any problems are found, our technician will help you solve them all before performing another migration.

VIP Support Service is a service that our experts will take care of the entire migration and necessary configuration to give you the most efficient result. It's very useful if you are not tech-savvy or you don't get enough time to operate and check on the migration process.

Here are some outstanding features of the VIP Support Service:

  • Experts take care of the whole migration process
  • Migration Customization
  • Target Store Installation
  • Change URL of Target Store
  • Technical Consultant

Kitconnect package is a PHP script used to establish connections between our migration tool and your open-source shopping carts. Following this instruction to upload it into your store:

  1. Download the Kitconnect package from the migration tool.
  2. Unzip the package and copy the entire Kitconnect folder into your store’s root folder.
  3. Access your_store_url/kitconnect_xxx/kitconnect.php, you will get Hi! I am Kitconnect message if it was uploaded successfully.

For more detail, check out this Video Guide

If you use our migration tool and get an error message related to Kitconnect, you may experience one of the common errors below:

  • You may have entered the wrong URL of your online store.
  • You have selected the wrong Source Cart Type or Target Cart Type.
  • You forgot to upload the Kitconnect package to your website.
  • You uploaded the file kitconnect.php without its parent folder kitconnect_xxx.
  • You uploaded the Kitconnect package into a wrong folder. The store’s root folder is the folder that contains index.php file.
  • The kitconnect package has wrong permissions. Please correct the permissions of the kitconnect file and folder according to this instruction: Kitconnect does not work after it has been uploaded.

Other technical issues: Common errors with Kitconnect.

If you cannot fix this problem yourself, please submit a ticket or contact us via Live Chat for the fastest support.

If you get any errors or need any help with the migration, please follow the steps below to get your problems solved:

  1. Pause/stop the migration
  2. Log in and submit a ticket from your Account Dashboard
  3. One of our technicians will be assigned to your ticket. He will support you throughout the migration project until you are satisfied with the results.

Don't worry if the images are missing after the migration. This issue can be fixed easily by enabling allow_url_fopen in your PHP configuration following these steps:

  1. Create/Open php.ini file under the public folder of your domain.
  2. Add the following lines to enable above php functions.
    allow_url_fopen = On

If you don't know how to do the steps above or the issue still persists, please submit a ticket or use Live Chat to get help.

What our customers say about us


Based on 321 genuine reviews on
Showing our latest reviews
by Simeon Nenov
Next Cart were excellent as always!!!
Next Cart were excellent as always!!!Everything was migrated the way it should be for less than 24h. And I am sure that If we have some more requirements, they will fulfill them without a problem!Highly recommend!
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by Stian
Very easy and pain free migration from…
Very easy and pain free migration from wix to bigcommerce
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by iGoNatural - M.K.
If you are needing to migrate your store/shopping cart - LOOK NO FURTHER !
If you are needing to migrate your store/shopping cart - LOOK NO FURTHER. 
THIS is a HIDDEN GEM ! … I call them “The Dream Team” … had been struggling for weeks - working with other so called MIGRATION APPS … brought to tears with frustration - … pay them so YOU can do the CSV work ?! - what on earth do manufacturer’s/suppliers know about CSV’s, and especially that are so finicky that NOTHING works right but yet you NEED to migrate your business. For me, there was two 15 year old stores/shopping carts that I needed into 1 Shopify store - 50/50 USD and CAD - with same customers ordering for over 15 years - wholesale and retail … well NEXT-CART did it - and did it PERFECTLY - ALL CUSTOMERS ACCOUNTS AND ORDERS HISTORY WAS PRESERVED !! … and they didn’t bother me with the details - THEY DID IT ALL - and they began working the moment I downloaded the APP - started with the free TEST - I was so impressed I paid for the Full Service VIP - which was the same price or less then the other APPS who were having ME, do all the CSV work. No comparison here - day and night for quality of work and service. 
They work with technology that is far more advanced than the other APPS that say they are providing this service ... and they know what they are doing … and they do what they say. 
Professional and Reliable --- INTEGRITY ! 
Forever grateful I found these guys.
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by manuela ban
Great tool
Great tool. I wish you could target a specific location when loading the files
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by Salvatore Mangano
Servizio eccezionale, assistenza molto veloce, consigliato.
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by John Guthrie
Successful store migration by a professional service team
I am very impressed with Next-Cart, and I wish to thank them for their professional service. I had a complex migration of several sites from a Magento Multi-Store environment to separate WooCommerce stores.The process took a few months as I was developing the sites and then migrating. Next-Cart where there all the way and was very patient with me.Their solution is excellent, I was very happy with the end result and I will gladly recommend Next-Cart to any person needing to migrate their site to a new platform.
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by Brian Meader
The team at Next-Cart were extremely…
The team at Next-Cart were extremely helpful and very responsive. Everything was done very professionally, explained well, and they handled a customization for us with no issues. Highly recommended.
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by mohamed khalil
Did the job perfectly.
Did the job perfectly.
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by Johnny Boatwright
Wonderful support
Wonderful support. They are technically strong. Fantastic team.
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by Michael Bailey
Harry was extremely helpful during the process.
There are a couple of gaps in the migration from OC2 to OC3, but Harry took care of most of these. The most glaring gap is that downloadable products do not transfer, but that was easy enough to do. Also, rewards points didn't transfer from OC2 to OC3.
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Why migrate with Next-Cart

Next-Cart is capable of conducting all kind of services offered by other shopping cart migration providers and beyond. It is our devotion, safety, flexibility, and reasonable pricing that are what you can find in us. If you need more information, contact our 24/7 support team to get help (we also work on holidays). It is our pleasure to serve you.

No Downtime

The migration does not affect the speed and the performance of your stores. Your customers can keep on activities on the websites as the features work normally during the process.

No Tech Skill Required

Next-Cart is an automated shopping cart migration tool hosted in Cloud Secure Servers that takes just a few clicks to get the migration done. No technical skills needed. No installation required.

Professional Support

Our experts are always ready to support you in all problems, until you are happy with the migration result. We support via Live Chat, Ticket, Email, WhatsApp 24/7/365 including holidays.

SEO Rankings Preservation

The migration tool is designed to keep the old URLs and meta data on the Target Store to ensure your site doesn't drop any SEO ranking.

1-Year Migration Assurance

All of our migration services include 1-year Technical Support and Free Updates. That ensures the migration tool is always compatible with the newest version of your Target Store.

Cheap Pricing

We always try to be the cheapest migration service. If you think our price is not the cheapest, please contact us, we are willing to offer the best price with the matching service.

30-Day Money Back Guarantee

To guarantee the quality of the service and the trust from customers, we offer a 30-day money back guarantee on all migration tools.

Highest Data Security

The migration takes place securely on Cloud Servers located in the US, the UK and Singapore. We do not disclose your credentials nor save your migration data. Any infringement committed will take full responsibility under the law.

Payment Security

All the payment methods will be processed via SSL protocol, using modules powered by Paypal. We don't save any of your payment credentials.

Want an all-in-one migration service?

No more worries about the hassle of the migration process or your time bank. With the VIP Support Service, sit back and let our experts execute the migration, review the data, install the necessary modules, and give you the most efficient results.