VIP Support Service

Our experts take care of the entire migration and necessary configuration to give you the most efficient result

How it works

  • submit request

    1. Submit your request

    Submit a Ticket with your shopping carts credentials including admin access, FTP/SSH/Cpanel access (only for open-source carts) and other requirements for the migration.

  • start migration

    2. Perform the migration

    Our technicians receive the ticket and customize the migration tool according to your requirements. The migration process then will be performed and taken care of by the technicians.

  • custom tasks

    3. Check the result

    After the migration is complete, our experts will check the data on your Target Store. All possible issues will be solved until you are satisfied with the result.

  • migration complete

    4. Point the domain name

    When your Target Store is ready to go live, the technicians will help you change the URL and point the domain name to it. Congratulations! Enjoy your new store!

What Next-Cart supports

Service Scope
Premium Support
  • Test and improve Structured Data Markup on your website to make it more understandable for the search engines.
  • Handling errors/bugs in your eCommerce store's source code.

***Only available in the Full VIP Support package.

Store Installation
  • Install the Target Store on your web server.
  • Install necessary extensions for the migration on the new store.
  • Deploy web hosting and point the domain name.
Migration Customization
  • Update the data that has been migrated.
  • Migrate data from third-party modules on your Source Store to third-party modules on your Target Store.
  • Customize the migration tool as your requirements.
  • If your Source Store is not online, our technicians will customize the migration tool to migrate from the source database.
Demo Migration Assistant
  • Migrate up to 100 products, 100 customers, 100 orders, etc from your Source Store to your Target Store or our Demo Store.
  • Fix all possible issues until you satisfy with the Demo Migration result.
Full Migration Assistant
  • Our technicians perform the full migration and take care of it 24/7. After the migration is complete, we will check your Target Store carefully before handing it over to you.
  • If any problem is found, we will resolve it and perform the full migration again.
Recent Migration Assistant
  • After the full migration, you get new orders, customer accounts and other new data on your Source Store. Our technicians will perform the Recent Migration to get your Target store updated with the new data.
Re-Migration Assistant
  • Our technicians are always ready 24/7 to make other full migrations whenever you want.
    Number of Custom Jobs
  • 12-month of use and technical support

Next-Cart is not only an automated migration tool but also a service that allows you to transfer products, customers, orders, blog posts and other corresponding data from your current store to another eCommerce platform without effort. Our team members will be there to support you 24/7 during the migration and fix any possible errors until you are pleased with the final result. Also we provides a lot of free additional options for e-merchants with different needs.

For more detail, please read this instruction: https://next-cart.com/faq/how-to-start-working-with-next-cart-service/

Firstly, you need to identify the amount of data for the migration. Particularly, you should be aware of what kind of data you want to migrate and how many of them. Therefore, we coined the term "Entity Limit" calculated based on the highest entity number among the count of products, orders, customers and blog posts.

All migration tools share the same price regarding the Entity Limit option. E.g. you want to migrate 900 products, 900 customers, 1000 orders and other related data, your highest entity number would be 1000, giving you an option of 1000 Entity Limit to select from and the price would be 69 USD.

For more detail, please read this instruction: https://next-cart.com/faq/how-to-calculate-the-entity-limit-of-my-store/

At Next-Cart, we only coin the number of products, customers, orders and posts you want to migrate. For example, if you just migrate active products and orders since 2017, you count the Entity Limit based on the number of those products and orders. We will customize the migration tool to move those items at no extra cost.

The Entity Limit only applies to products, customers, orders and blog posts. Other supported data such as categories, taxes, product reviews, etc will be moved entirely during the migration. For more details, please refer to the Supported Entities section on the migration tool page.

If you want to migrate data from third-party modules and extensions, our Migration Customization Service will help you do that.

You have purchased the migration tool, but you want to migrate more data. You can upgrade the migration tool's Entity Limit to a higher plan.

In order to do that, you just need to pay an amount equal to the price difference between your current plan and the next plan. For example: your current Entity Limit is 500 at $49, you are going to upgrade to 1,000 Entity Limit at $69. So the amount you need to pay is: 69 – 49 = 20 USD.

Please follow the steps below to perform the upgrade:

  1. Go to your Account Dashboard > Migrations.
  2. Locate the migration tool you want to upgrade. Click Upgrade.
  3. Select the new Entity Limit, then proceed to checkout.

Within 1 year from the date of purchase, you can perform the migration as many times as you want. What's more, you can perform new data migrations in the meantime.

We will assist you through all of those migrations until everything is complete.

VIP Support Service is a service that our experts will take care of the entire migration and necessary configuration to give you the most efficient result. It's very useful if you are not tech-savvy or you don't get enough time to operate and check on the migration process.

Here are some outstanding features of the VIP Support Service:

  • Experts take care of the whole migration process
  • Customize the migration tool to your requirements
  • Install the Target Store and necessary extensions
  • Point the domain name to your Target Store
  • Premium Support*

If you get any errors or need any help with the migration, please follow the steps below to get your problems solved:

  1. Pause/stop the migration
  2. Log in and submit a ticket from your Account Dashboard
  3. One of our technicians will be assigned to your ticket. He will support you throughout the migration project until you are satisfied with the results.

What our customers say about us

4.9

overall star rating
Based on 328 genuine reviews on
Showing our latest reviews
star rating
by Ace in the Lowell
2023-01-25T04:33:56.000Z
Support was amazing
Support was amazing, worked like a charm. I highly recommend this if you are migrating your store.
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star rating
by Davide
2023-01-19T09:35:45.000Z
Very High Quality
I have used Next-Cart migration services on several occasions and I have to say their team is almost unbelievable. They always respond quickly and guide you through the often difficult task of the migration. I hope they will be able to keep their top level standard to this level for very long time. I am very satisfait of their service.
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star rating
by Laura Minotti
2023-01-16T10:19:00.000Z
Tutto perfetto
Tutto perfetto, abbiamo riscontrato delle difficoltà ma il team di next-Cart ha risolto tutti i problemi e ci ha aiutato nella migrazione dei contenuti.Faccio questo mestiere da molti anni e ho provato numerosi servizi legati alla migrazione dei contenuti, con soddisfazione posso affermare che Next Cart sia tra i migliori testati, lo consiglio vivamente.
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star rating
by ADAM
2023-01-15T20:26:45.000Z
Strongly recommend
Simple to use, very friendly support, and cost effective. What else would you expect? :)
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star rating
by Zhiyong Zhao
2023-01-10T21:44:42.000Z
Your service and support are very good…
Your service and support are very good and quickly response.
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star rating
by DDeFebo SchweitzerFormula.com
2023-01-03T22:31:24.000Z
A Great Service with Expert Support
The team was responsive and communicative with me. I was nervous about making a mistake or causing problems with the migration, but the team and Jason specifically helped me feel more confident that it would work just fine. All went well. I had a bit of cleanup work to do with some duplicates, but considering the minimal effort I put into it upfront, it is an easy fix. I would definitely recommend Next-Cart to anyone that is migrating a cart or for other WordPress assistance they may require.
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star rating
by Brooke Parker
2022-12-30T22:20:52.000Z
Support team is quick and responsive.
Support team is quick and responsive.
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star rating
by Bill K
2022-12-30T19:35:41.000Z
Excellent support!
Excellent support and explanation of the details along with the demo migration.
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star rating
by Maciej Gruszka
2022-12-27T16:18:38.000Z
The team and this tool are fantastic!
The team and this tool are fantastic. They have migrated all my data from Shopify (customers, orders, products etc) with some custom changes to WooCommerce (earlier, to BigCommerce and Prestashop as well). I have an impression that there is no impossible task for them. The contact and support is very quick, even during holidays. They are awesome!
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star rating
by Frank Gottron
2022-12-27T15:29:08.000Z
Great and quick support !
Great and quick support !
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Why migrate with Next-Cart

Next-Cart is capable of conducting all kind of services offered by other shopping cart migration providers and beyond. It is our devotion, safety, flexibility, and reasonable pricing that are what you can find in us. If you need more information, contact our 24/7 support team to get help (we also work on holidays). It is our pleasure to serve you.

no downtime

No Downtime

The migration does not affect the speed and the performance of your sites. They will function as normal during the migration.

no tech skills required

No Tech Skill Required

It takes just a few clicks to get the migration done. No technical skills needed. No installation required.

professional support

Professional Support

You will get 1:1 tech support throughout migration, until you are happy with the results. We support via Helpdesk, Live Chat, Email 24/7/365 including holidays.

customizable migration

Customizable Migration

Customize the migration process according to your requirements. Migrate custom fields and extension data with ease.

SEO rankings preservation

SEO Rankings Preservation

The migration tool is designed to keep the old URLs and meta data on the new store to ensure your site doesn't drop any SEO ranking.

one year support

1-Year Migration Assurance

All migration services include 1-year of use and support. That ensures a seamless migration and compatibility with your website development.

cheap pricing

Cheap Pricing

We always try to be the cheapest. If you see any cheaper, please let us know, we are willing to offer the best price with the matching service.

money back guarantee

30-Day Money Back Guarantee

To guarantee the quality of the service and the trust from customers, we offer a 30-day money back guarantee on all migration tools.

data security

Highest Data Security

The migration takes place securely on Cloud Servers located in the US, the UK and Singapore. No information is stored except your site URLs.

Want an all-in-one migration service?

No more worries about the hassle of the migration process or your time bank. With the VIP Support Service, sit back and let our experts execute the migration, review the data, install the necessary modules, and give you the most efficient results.