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How does Customer Password Plugin work?

The Customer Password Plugin is an extension that enables your customers to log in to your new site using the same passwords they used on your old site. It achieves this by adding the old password verification method to your new site. Therefore, it only works if both your source and target sites are open-source platforms.

After purchasing the migration tool with the Customer Password Plugin option, the extension will be sent to your Account Dashboard. In order to make it works, you need to install it into your new site following the steps below:

  1. Download the Customer Password Plugin from your Account Dashboard > Migrations > Additional Modules.
  2. Install the extension to your new site. You can do this before or after the migration process.
  3. It’s recommended to test the customer login on your new site to ensure the plugin functions properly.

If you get any problems, please Submit a Ticket or use Live Chat, our technicians are always ready to support you 24/7.

Updated on July 22, 2024

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