How do I whitelist the migration system’s IP on Cloudflare?
If your website is protected by Cloudflare, you may need to whitelist our migration system’s IP address to ensure a...
Common Errors
Troubleshooting common migration errors.
Weight unit is not converted properly, how to fix this?
The migration prioritizes the weight unit setting on your new site. Please correct that setting, then re-run the migration to...Error characters in product description and how to fix it?
If you see error characters in the migrated product’s description, that means the description on the old site contains special...Cannot get database configuration from the Kitconnect
If you get this error “Cannot get database configuration from the Kitconnect”, please check the following problems: You selected wrong...Common issues with Kitconnect
If you have uploaded the Kitconnect package to your website but receive an error message when clicking the Next Step...