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Cannot get database configuration from the Kitconnect

If you get this error “Cannot get database configuration from the Kitconnect”, please check the following problems:

  • You selected wrong cart types
  • The kitconnect cannot read your database configuration file

If you cannot solve the problem yourself, please contact us via Live Chat or Submit a Ticket. Our technicians will help you solve the problem quickly.

Updated on September 21, 2021

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