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Kitconnect does not work after it has been uploaded

Firstly, please look through the common errors with kitconnect. Maybe you can find a solution to your problem.

Most people get this error because of files and folders permissions. This problem can be solved easily by doing the following steps:

  • Set the permission of kitconnect_xxx folder to 755
  • Set the permission of kitconnect.php file to 644

If the issue is still not resolved, please submit a ticket from your dashboard. Our technicians will help you solve it quickly.

Updated on March 16, 2022

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