1. Home
  2. FAQ
  3. Shopping Cart Questions
  4. Shift4Shop
  5. Product images are missing on Shift4Shop?

Product images are missing on Shift4Shop?

Shift4Shop (3dcart) API doesn’t support uploading product images so the migration tool can only attaches image links to products by default. However, Shift4Shop allows us to upload images via FTP (FTP username, password, and hostname are sent to your Welcome Email when you start a new Shift4Shop account). So, we will need to do some manual work to transfer product images to Shift4Shop:

  1. Our technicians will download all product images from your source store and upload them to Shift4Shop via FTP.
  2. We customize the migration tool to migrate all products to Shift4Shop and link them to the respective uploaded images.

*Note: Don’t hesitate to Submit a Ticket or Live Chat with us if you have any questions around the Shift4Shop migration. Thank you!

Updated on June 7, 2023

Was this article helpful?

Related Articles