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What are the limitations of your migration services?

Migrating your eCommerce site to a new platform involves transferring various types of data while understanding certain limitations. Here’s a breakdown of what a typical migration service includes and excludes:

What our migration service includes

Our migration service is designed to transfer the following types of eCommerce data:

  • Products: This includes all product details such as names, descriptions, prices, images, and variants.
  • Categories: Product categories along with their hierarchical structure.
  • Customers: Information including customer names, email addresses, and purchase history.
  • Orders: Order history, including details of each order, statuses, associated products and customer information.
  • Taxes: This includes tax classes, tax rules, and tax rates.
  • Manufacturers: These can be referred to as Brands or Vendors. This information is linked to products to indicate the supplier or brand association.
  • Reviews: Customer reviews linked to their respective products.
  • Blog Posts: The content from your blog posts.
  • CMS Pages: The HTML content from your CMS pages.
  • Coupons: Promotional codes and discounts.

Please note that the availability of certain data types for migration may vary depending on the capabilities and limitations of the source and target platforms. Detailed information about supported data types can be found in the Supported Entities section on our migration tool’s purchase page.

Additionally, we can migrate custom data from third-party modules, providing tailored solutions to meet your specific needs. Our team will assess your requirements and offer guidance on the data that can be migrated for your particular setup.

What our migration service does not include

While we handle the migration of your data, there are some elements that cannot be automatically transferred:

  • Website Design: The visual design, CSS code, and layout of your current site cannot be automatically moved to the new platform. You will need to manually set up the theme and design on the new platform.
  • Custom Functionalities: Any custom functionalities or plugins used on your current site will not be migrated. You may need to find equivalent apps or develop custom solutions to replicate these functionalities on the new platform.

Next steps

To proceed with the migration, you would need to purchase our Data Migration Service. Once the purchase is complete, you will be guided through the process and our team will provide the necessary support to ensure your data is accurately transferred.

If you have specific requirements or need further assistance, please let us know. We can provide tailored advice or additional services to meet your needs.

Thank you for considering our services. We look forward to helping you achieve a smooth transition to your new eCommerce platform.

Updated on October 1, 2024

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