If the images are missing after the migration, you may experience one of the following problems:
- If the PHP directive
allow_url_fopen
is being set to Off, please enable it following these steps:- Create/Open
php.ini
file under the public folder of your domain. - Add the following lines to that file:
allow_url_fopen = On
- Create/Open
- If you have moved the images folder to a custom location other than the default, the kitconnect may not recognize it.
- The image types are not supported on the new site. Popular image types: JPEG, JPG, PNG, WebP, GIF, BMP and SVG.
If you are facing this problem, please submit a ticket from your dashboard. Our technicians will solve it and assist you in re-running the migration.