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Why is only one image transferred from each Zen Cart product?

In Zen Cart, product images typically follow a specific naming convention when there are multiple images for a single product. The images are named in the format: [name]_[position].[extension]. For example, if a product has three images and the main image is named “shirt.jpg”, the images would be named as follows:

  • “shirt.jpg” (main image)
  • “shirt_1.jpg” (second image)
  • “shirt_2.jpg” (third image)

Our migration tool is designed to detect and migrate images according to this naming rule. However, some Zen Cart websites are customized to allow flexible naming for product images, which may not follow this convention. In such cases, only the main image will be transferred during the migration, as additional images may not be detected by our standard migration tool.

If your Zen Cart store has been customized to allow arbitrary image naming, and you’re experiencing this issue, we can customize the migration tool to accommodate your specific setup. Please let us know, and we’ll adjust the tool accordingly.

Updated on October 15, 2024

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