What are your customer support channels?
Live Chat: 7:00 am to 11:00 pm (GMT +7). Monday – Sunday (The messages received out of office hours will...
Customer Support
How we support you when you use our service.
Is technical support included with the migration tool?
Yes. When you purchase our migration tool, we will support you 1 year from the date purchased. More than that,...What is VIP Support Service?
VIP Support Service is an all-in-one migration service that our experts will take care of the entire migration and necessary...I didn’t get any response on my ticket?
Guaranteed response period is 24 hours. Typically, you will get response in a few minutes if the ticket is submitted...How to follow the tickets I have submitted?
There are 3 ways to view and reply to your tickets: Via Next-Cart website: from your dashboard overview page, you...